All our oils, hydrosols, powders and clays are packaged in recyclable and reusable glass bottles with recyclable plastic lids.
Our beauty kits come in recycled cardboard Gift Boxes with an Eva tray insert to protect the products.
You should keep all your products in a cool dry place away from direct sunlight.
We love our furry friends and would never test any of our products or ingredients on animals or use any animal derived ingredients.
Clays bring blood to the surface of your skin and therefore redness after using a clay mask is totally normal. The redness should subside after one hour. If redness persists, please discontinue use.
Everyone's skin is different and you can develop allergies and reactions to certain products throughout your life. That is why we urge all our customers to do a patch test 24 hours before use.
To perform a patch test, simply apply a small amount of the product to a small discreet patch of skin (eg inside your wrist or elbow), and wait 24 hours to see if any signs of irritation develops. If you notice any skin irritation, please discontinue use and seek medical advice.
Naked Weekend cannot guarantee that customers will not experience skin reactions and cannot be held responsible should any occur.
Absolutely not. All our products are 100% natural as we believe naked is always best.
Yes! All orders over $99 get free Shipping Australia-wide.
We will always attempt to ship your order within one business day of the order being placed. However during busy periods and sale events, please allow up to 3-5 business days.
All orders within Australia are sent via Express Post (excluding PO Boxes) to ensure that you receive your Naked Weekend order as soon as possible
For all international shipping, please contact us directly at email@example.com and we can provide further shipping assistance.
Once your order has been dispatched, you will receive an email with your tracking details. Simply click on the link to get live updates on the progress of your delivery.
If you have entered the wrong address, please email us ASAP at firstname.lastname@example.org to see if they are able to change it before it is on it's way to you. If you have received a tracking number already, we recommend giving the courier a call and asking them to redirect it.
We want you to love your Naked Weekend products. If for whatever reason you are unsatisfied with your order, we are happy to provide a refund or exchange for all full priced items within 7 days of receipt of the products, provided that the products are unopened and unused.
We do not accept returns for sale items or gift vouchers.
We are more than happy to replace products if they arrived damaged.
Please email photographs of the damaged parcel, packaging and products to email@example.com within 7 days of receipt. Once received, a confirmation email will be sent and next steps.