We want you to love your Naked Weekend products. If for whatever reason you are unsatisfied with your order, we are happy to provide a refund or exchange for all full priced items within 7 days of receipt of the products, provided that the products are unopened and unused.
We do not accept returns for sale items or gift vouchers.
To return an item, please email firstname.lastname@example.org with your order number and item/s you wish to return and you will be provided with an RA number and return shipping address for your order.
Once we have received the returned Products, we will notify you via email of your entitlement. If you are eligible for a refund, this will be processed within 7 business days.
The shipping costs incurred by the purchaser will not be refunded except when a product is faulty or delivered as a result of our error.
All return shipping costs are the responsibility of the purchaser unless in the event an incorrect item was received.